Refund and Cancellation Policy

At Go Global, we strive to ensure clarity and transparency regarding payments. By accessing or using our services, you agree to adhere to the terms outlined in this Refund and Cancellation Policy.

1. CANCELLATION POLICY

• Once a payment is made for reports, documentation, or any other service, cancellations are not permitted.
• All payments made are non-refundable and non-transferable under any circumstances.
• We encourage users to thoroughly review the terms and services before proceeding with any payment.

2. REFUND POLICY

• No Refunds: Payments made to Go Global for any purpose are strictly non-refundable.
• Refunds are not provided for canceled services.

3. EXCEPTIONS

While we have a no-refund policy, exceptions may be considered only in extraordinary circumstances such as:

• Duplicate payments: If a payment is made in error and the duplicate transaction is confirmed, a refund may be processed after verification.
• Technical Errors: In cases where a technical issue on our platform results in an overcharge or incorrect payment, we will review and address the matter.

4. DISPUTES AND RESOLUTIONS

If you believe your case qualifies for an exception, you may contact us at [email protected] within 7 business days of the payment date. Please include:

• Your name
• Contact information
• Payment details (receipt, transaction ID, etc.)
• A detailed explanation of your request

Our team will review your case and respond within 14 business days. Decisions regarding refunds and cancellations are at the sole discretion of the company and are final.

5. CONTACT US

If you have any questions or concerns about this Refund and Cancellation Policy, please contact us:

RATIONAL EDU TECH PRIVATE LIMITED
3rd Floor, Sai Tower, Opposite to Pragati Bazar
Kapoorthala, Aliganj, Lucknow, Uttar Pradesh - 226024
Email: [email protected]
Phone: +91-9569441516